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How to take care of my precious gold jewelry?We recommend cleaning your gold jewelry regularly with our jewelry cloth provided in the package. This jewelry cloth is specially coated with cleaning substance that can help to remove dirt and also keep your gold jewelry bright and shine.
We do not recommend using perfume, hairspray and other cosmetic before putting on the jewelry. Perfume and hairspray contain certain chemical which could reduce the brilliance of the jewelry.
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How to take care of my 925 sterling silver jewelry?We recommend cleaning your sterling silver regularly with our jewelry cloth provided in the package. This jewelry cloth is specially coated with cleaning substance that can help to remove tarnish and also keep your sterling silver jewelry bright and shine.
We do not recommend using perfume, hairspray and other cosmetic before putting on the jewelry. Perfume and hairspray contain certain chemical which could reduce the brilliance of the jewelry.
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Why my 925 sterling silver jewelry become tarnished and turned black?Tarnish is natural effect of sterling silver. But there are some circumstances which can cause sterling silver become tarnished faster. These circumstances are including contacting with agent such as salty air, perfume, skin cream, hairspray, sea water, sulphur in the air, medication excreted through skin and acidic skin ph. Weather condition such as hot and humid conditions also can cause your sterling silver to be tarnished.
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What should I do if my sterling silver jewelry get tarnished and turn black?We recommend cleaning your sterling silver regularly with our jewelry cloth provided in the packaging. This jewelry cloth is specially coated with cleaning substance that can help to remove tarnish and also keep your sterling silver jewelry bright and shine.
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What occasion should I avoid wearing jewelries?Jewelries can be worn in many occasions but we recommend not wearing them when you take a shower, playing sport, and gardening or while sleeping to avoid possibilities of damaging your jewelries.
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How should I store my jewelries?To protect your jewelry, please store your jewelry in the jewelry pouch which comes with the package. Please avoid storing your jewelry in the hot and humid condition.
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How to take care of gem stones?Please avoid knocking your gemstones (diamonds, precious and semi-precious stones, Swarovski cubic zirconia) against hard materials which can cause abrasion and breakage of the gemstones.
Pearls must not come into contact with perfume, make-up and hairspray. These substances can damage pearls luster.
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Do we use gold plating on our jewelries?No, we do not use any gold plating in our jewelries. We only use 14k and 18k gold on our products.
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Do we use rhodium plating on our jewelries?We use rhodium plating on our silver 925 and bag charm collections, which is made of brass and also on the nose and button of the Beawelry Bear doll. Also we do use rhodium plating on the 18k white gold jewelries, which is a normal practice in the worldwide jewelry industry.
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Will rhodium plating wear off over time of use?We apply rhodium plating to our bag charm collections, nose and button of the Beawelry Bear doll, and 18k white gold. Rhodium plating is generally use in the jewelry industry worldwide in order to give shining finish to the jewelry. However, it can wear off over time of usage which is normal effect of the rhodium plating. If this happen you can gets your jewelry rhodium platted again by arranging with us. Please email our customer service team customer@beawelry.com for further instructions.
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What diamond quality do you use?We use VS clarity and GH color diamonds throughout the whole Beawelry’s jewelry collections. Diamond quality will be mentioned under each product information section.
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Do you have any diamond certificate?We offer diamond certification from GIA (Gemological Institute of America) for a diamond weight above 0.30ct
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What is Swarovski Cubic Zirconia and why we use it?Cubic Zirconia is also known as CZ. It is a synthesized (man-made) crystalline material that is colorless, hard and flawless. It is similar with a diamond in the aspect of brilliance and crystal clarity.
However, quality of Cubic Zirconia is depending on quality control from the manufacturers. At Beawelry, we select the best material for your jewelry. We use Cubic Zirconia made by Swarovski with our silver jewelry and bag charm collection to ensure the most beautiful look of your jewelry.
Swarovski Cubic Zirconia is cut to ideal proportions and polished to perfection. Therefore many specialized diamond laboratory experts give Swarovski Cubic Zirconia a high mark for brilliance and dispersion.
Every single Swarovski Cubic Zirconia’s surface is specially laser engraved with Swarovski trademark, which can be seen under 10x magnification loupe. This quality seal guarantee that these stones are of the highest precision and brilliance.